Shipping policy

Shipping Policy

Effective Date: July 20, 2026

Thank you for shopping with Furst Impressionz. We are committed to delivering your order safely and as quickly as possible. Please review our Shipping Policy below.

1. Order Processing

Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During sales, festive seasons, or periods of high order volume, processing times may be slightly longer.

2. Shipping Timeline

Estimated delivery times are:

Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote or Rural Areas: 5–10 business days

Delivery timelines are estimates and may vary depending on your location, courier partner, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

From time to time, Furst Impressionz may offer free shipping on eligible orders or promotional campaigns.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email or SMS containing your tracking details, allowing you to monitor your shipment.

5. Delivery

Please ensure that the shipping address and contact details provided at checkout are accurate and complete.

If a delivery attempt is unsuccessful due to an incorrect address, recipient unavailability, or refusal to accept the package, additional shipping charges may apply for re-delivery.

6. Delays

While we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including but not limited to:

Weather conditions
Natural disasters
Public holidays
Government restrictions
Transportation disruptions
Courier partner delays

Furst Impressionz is not liable for delays caused by third-party logistics providers or events beyond our reasonable control.

7. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact our Customer Support within 48 hours of delivery.

To help us resolve your request quickly, please provide:

Your order number
Clear photographs of the product
Photographs of the outer packaging
An unboxing video (recommended)

Eligible claims will be reviewed and resolved in accordance with our Return & Refund Policy.

8. Lost Shipments

If your order has not been delivered within the estimated delivery period, please contact us. We will coordinate with the courier partner to investigate the shipment and keep you informed throughout the process.